Creative Consequences is a boutique advisory and consultancy firm working domestically and internationally to provide high level regulation and policy assistance and advice to public and private organisations including regulators of professions and industry groups, educational institutions, religious orders and firms in the following four areas

Regulatory Assessment

Design &

Implementation

Frameworks for operating in a rapidly changing environment must allow for flexibility, innovation and …

Complaint Investigation

Review &

Refrom

Complaints cost time, money and emotion. Complaint reduction is the outcome. Reviewing and improving …

Practice Management –

Accredited PMC

Application’s Provider

#3 a discretionary condition imposed pursuant to s.53 of the legal profession uniform law (NSW) ….

Ethics Working

With Public &

Private Organizations

Assisting in reviewing, designing and developing frameworks, policies and procedures to encourage …

‘What I have found particularly impressive is their recognition that every jurisdiction needs to develop a regulatory approach and timetable that is suitable to that jurisdiction’s situation and history. It would be easy for Steve and Tahlia to push a “one size fits all” solution based on the New South Wales model, but from what I have seen, their approach is a thoughtful one in which they work with their clients to help them understand their own situations and develop appropriate regulatory models.’

Laurel S Terry, Harvey A Feldman Distinguished Faculty Scholar and Professor of Law. Penn State Dickinson Law, USA


Paula Gilmour Director, CPD for Me

‘CPD for Me are honoured to have Steve Mark and Tahlia Gordon as expert presenters. Their on-demand session, which was filmed at a 2 day Masters Retreat for Smaller Law Firm Success “Ethical & Practical Hypotheticals” is very popular and well received by law firms across Australia.’ Wales

Who We Are

Steve Mark and Tahlia Gordon, the principles behind Creative Consequences, find great pleasure in working with people who can see beyond process to outcomes.

We believe in doing what’s ‘right’, yet we also find that attention to detail in investigation can enable the greatest degree of flexibility in reaching positive outcomes.

‘From research, to planning and design, and in due course implementation, the Creative Consequences team has offered experienced, insightful, respectful, nimble guidance and support, despite our working in two different continents.

The Nova Scotia Barristers’ Society has embarked on a four year project to transform how we regulate lawyers in our province – we are moving away from prescriptive, one-size-fits-all regulation, into regulation that is risk-focused, proactive, principled and proportionate. Most importantly, we are expanding our scope of regulation beyond individuals to entities. A key impetus for this work was the highly effective and visionary AMS regulatory model developed in New South Wales by Steve Mark and Tahlia Gordon. Steve and Tahlia have been working with our Society on this transformative journey since day one, using their extensive skills, experience and outstanding facilitative and collaborative style to help us move many parts toward a common goal. From research, to planning and design, and in due course implementation, the Creative Consequences team has offered experienced, insightful, respectful, nimble guidance and support, despite our working in two different continents. They have taken the time to fully understand our culture and our goals, and to adapt their approach to what will work best for our staff and volunteers. We doubt we could be undertaking this massive initiative without the experience and support of the Creative Consequences team.’

Victoria Rees, Director of Professional Responsibility, Nova Scotia Bar Association

Publications

Lawyers monopoly under the spotlight

Lawyers under the spotlight S. Mark and T. Gordon, “Lawyers monopoly under the spotlight”, The Australian, 11 October 2013 It is a well-known historical artifact that the titles barrister and solicitor –
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Adopting Law Firm Management Systems to Survive and Thrive

Susan S. Fortney and Tahlia Gordon, Adopting Law Firm Management Systems to Survive and Thrive: A Study of the Australian Approach to Management-Based Regulation, 10 U. St. Thomas L.J. 152 (2012) Read here

Neville Carter, CEO The College of Law, Australia/New Zealand

‘We have frequently retained the services of Steve Mark AM and Tahlia Gordon of Creative Consequences. Steve and Tahlia have both skilfully presented in the College’s Practical Legal Training (PLT) and Continuing Legal Education (CLE) programs over many years and provided expert policy advice on a range of matters. Most recently, they have undertaken a major national review of the regulation of pre-admission legal education as part of a wider regulatory reform campaign being advanced by the College with all Australian Supreme Courts and Admitting Authorities. Their report in two separate stages of development provides intelligent, succinct analysis of a complex multi-jurisdictional problem and is becoming a pivotal reference point for major next stages of policy reform in our sector.’

Contact us to explore how we could work together
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Contact us to explore how we could work together
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