Creative Consequences is a boutique advisory and consultancy firm working internationally to provide high level policy assistance, advice and implementation to professions and industry groups.

What we do

We work with our clients to create effective outcomes in the following areas

Regulatory Assessment, Design & Implementation

Frameworks for operating in a rapidly changing environment must allow for flexibility, innovation and ...

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Complaint Investigation, Review & Reform

Complaints cost time, money and emotion. Complaint reduction is the outcome. Reviewing and improving ...

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Ethical Decision Making

Ethical dilemmas aren’t between right and wrong. They are between two wrongs, one of which is more right!

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Innovative Thought Leadership

It not news that everything is changing more rapidly than ever before with the impact of ...

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‘Razor sharp, intellectually nimble and outcome focused.’

  Professor Justin O’Brien, Director, Centre for Law, Markets and Research University of New South Wales

How we do it

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Paula Gilmour Director, CPD for Me

‘CPD for Me are honoured to have Steve Mark and Tahlia Gordon as expert presenters. Their on-demand session, which was filmed at a 2 day Masters Retreat for Smaller Law Firm Success “Ethical & Practical Hypotheticals” is very popular and well received by law firms across Australia.’

Who we are

Steve Mark and Tahlia Gordon, the principles behind Creative Consequences, find great pleasure in working with people who can see beyond process to outcomes.
We believe in doing what’s ‘right’, yet we also find that attention to detail in investigation can enable the greatest degree of flexibility in reaching positive outcomes.

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‘From research, to planning and design, and in due course implementation, the Creative Consequences team has offered experienced, insightful, respectful, nimble guidance and support, despite our working in two different continents.

The Nova Scotia Barristers’ Society has embarked on a four year project to transform how we regulate lawyers in our province – we are moving away from prescriptive, one-size-fits-all regulation, into regulation that is risk-focused, proactive, principled and proportionate. Most importantly, we are expanding our scope of regulation beyond individuals to entities. A key impetus for this work was the highly effective and visionary AMS regulatory model developed in New South Wales by Steve Mark and Tahlia Gordon. Steve and Tahlia have been working with our Society on this transformative journey since day one, using their extensive skills, experience and outstanding facilitative and collaborative style to help us move many parts toward a common goal. From research, to planning and design, and in due course implementation,the Creative Consequences team has offered experienced, insightful, respectful, nimble guidance and support, despite our working in two different continents. They have taken the time to fully understand our culture and our goals, and to adapt their approach to what will work best for our staff and volunteers. We doubt we could be undertaking this massive initiative without the experience and support of the Creative Consequences team.’
Victoria Rees, Director of Professional Responsibility, Nova Scotia Bar Association

 

Publications

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Lawyers monopoly under the spotlight

S. Mark and T. Gordon, “Lawyers monopoly under the spotlight”, The Australian, 11 October 2013 It is a well-known historical artefact that the titles barrister and solicitor can be used only by lawyers who hold [...]

Neville Carter, CEO The College of Law, Australia/New Zealand

‘We have frequently retained the services of Steve Mark AM and Tahlia Gordon of Creative Consequences. Steve and Tahlia have both skilfully presented in the College’s Practical Legal Training (PLT) and Continuing Legal Education (CLE) programs over many years and provided expert policy advice on a range of matters. Most recently, they have undertaken a major national review of the regulation of pre-admission legal education as part of a wider regulatory reform campaign being advanced by the College with all Australian Supreme Courts and Admitting Authorities. Their report in two separate stages of development provides intelligent, succinct analysis of a complex multi-jurisdictional problem and is becoming a pivotal reference point for major next stages of policy reform in our sector.’